Privacy Policy

Effective Date: 8 May 2025

At Empowered Growth Academy Pty Ltd (ACN 684 900 490) trading as Evolve by Choice, we are committed to protecting your privacy and handling your personal information in a respectful, secure, and transparent way. This Privacy Policy outlines how we collect, store, use, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

If you have any questions or concerns about this policy, please contact us at admin@evolvebychoice.com.au.

What Personal Information We Collect

We collect personal information that is necessary to provide our services to you. This may include:

your name, email address, and phone number;
emergency contact details; and
health-related or sensitive information (which you may choose to provide when registering or participating in our programs, events, or retreats) is collected only with your consent to ensure your safety and the suitability of your participation.

Working with Children

When providing services to individuals under 18, we may collect personal and sensitive information about the child and the adult responsible for their care (e.g. a parent, guardian, authorised carer, case worker, or relevant agency) (“Responsible Adult”), including:

the child’s name, age, and relevant health information;
contact details of the Responsible Adult; and
information necessary to ensure the child’s safety, wellbeing, and informed participation.

Consent from the Responsible Adult is required before collecting, storing, or using a child’s personal information. All communications and disclosures involving minors will include the Responsible Adult, in line with our duty of care. We handle children’s information with the utmost sensitivity, using it solely to deliver our services in a safe and supportive environment.

How We Collect Your Information

We collect personal information directly from you, or from the Responsible Adult for your care if you are under 18, when you:

register for a program, event, or retreat via our website;
complete a waiver or intake form;
contact us via email, phone, or social media;
subscribe to our mailing list or newsletters; and
participate in our programs, events, or retreats.

We do not collect information through third-party sales platforms. Payments are securely processed via our website using trusted payment gateways, and we do not access or store your credit card information.

How We Use Your Information

We use the personal information we collect to provide and support our services in a safe, meaningful, and responsive way. This may include:

delivering programs, events and retreats;
tailoring your experience to support your physical, emotional, and energetic wellbeing;
communicating with you and/or the Responsible Adult about bookings, reminders, and relevant updates;
sending occasional updates, resources, or offerings, where you have opted in to receive them; and
maintaining internal records, meeting legal obligations, and managing risks appropriately.

We will not use your information for any purpose unrelated to these without your consent.

Disclosure of Your Information

We respect your privacy and do not sell, rent, or trade your personal information. Your information may be disclosed only in the following circumstances:

with your express consent or the consent of the Responsible Adult in the case of minors;
when required by law or to comply with legal obligations;
when necessary to protect your safety or the safety of others (e.g., in an emergency); and
to trusted service providers who assist us in operating our business (e.g., web hosting, email platforms), who are bound by strict privacy obligations.

If any personal information is transferred to service providers outside Australia, we will ensure they comply with the Australian Privacy Principles (“APPs”) or equivalent privacy standards.

Security and Storage of Your Information

We take your privacy seriously and implement reasonable physical, technical, and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access.

Your information is stored in secure, password-protected systems with access limited to authorised personnel. We retain your information only as long as necessary to fulfil the purpose for which it was collected or to meet our legal obligations. After that, it will be securely deleted or de-identified.

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

Access and Correction

You are entitled to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. If you would like to make such a request, please contact us using the details below. We will respond to your request within a reasonable timeframe, typically within 30 days.

Marketing and Communications

We will only send you marketing communications or newsletters if you have opted in to receive them. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

We do not send direct marketing to children. Any promotional communication related to a minor’s participation will be directed to the Responsible Adult.

Website and Cookies

Our website may use cookies or similar tracking technologies to improve your experience and collect anonymous data about how visitors interact with the site. This information may include your IP address, browser type, and pages visited, and is used to improve functionality and understand usage trends. We inform users about cookie use through this Privacy Policy, and you may disable cookies in your browser settings. Analytics data is anonymised to protect your privacy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

Complaints

If you have a concern about how we handle your personal information, please contact us. We will investigate and respond within a reasonable timeframe, typically within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the OAIC at www.oaic.gov.au.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. The most current version will always be available on our website. We encourage you to review this policy regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

Evolve by Choice

Email: admin@evolvebychoice.com.au.

Website: www.evolvebychoice.com.au